S. B.
Orofino, ID1★ 10/1/2015
I'm very disappointed with the customer service at Cozy Days! I bought this pot as a stock pot, to cook stews and sauces and soups in (what you would use a stockpot for) but the bottom of the pot is so thin that everything burns. Even with the burner on low, and with stirring every 3-5 minutes, the contents constantly burn. In minutes, the bottom is solid black. The pan is basically unusable for anything other than clear liquids, because of the thin bottom. I called the manufacturer and they said the pot I needed was one with a triple thick bottom, so I called Cozy Days and asked to exchange the pot for that one, but they refused because I had used the pot. That they will only exchange products that have been unused. But until I used it, I couldn't have known that it would burn so badly. Cozy Days seemed unconcerned about this, or my experience, and refused any exchange. I paid $69 for this pot, and I'm stuck with it, but it can only be used to boil water.
Very disappointed with the Cozy Days customer service!

C. L.
Hastings, MN5★ 1/30/2013
We love our new pot
We love our new pot

P. K.
North Wales, PA5★ 2/22/2010
We are very pleased with the pot.

R. H.
Los Angeles, CA5★ 11/21/2009
Its a great product. I will be buying from them again for sure.